Educational facilitation and back-office services

Bundled high end facilitation & support services for students, learners, Universities & Colleges and Schools, delivered through;

Overview

4  24/7, Single Window, Facilitation Service                                                                  

4  Converges all facilitation media     

4  Provides One Point Contact (for both Teachers & Learners)                                    

4  Fulfils learner needs                       

4  Manages with an e                         

Key Features

4  24 /7 help desk (Voice, Web, Fax, Email, SMS, Snail mail enabled)

4  Administrative support (i.e. registration, on-line fee collection, information etc.)

4  Automated push features for updates, etc integrated to mobile phone with SMS features

4  Chat in real time with experts, world wide, including video conferencing and Free Email facility

4  Counseling services / Career guidance etc

4  Database management & warehousing                                                                     

4  General information / Useful tips / Learning Advice etc.

4  Learning support (i.e. reading references, query management etc.)

4  Networking features (employee – employer, partners, business associates)

4  Q & A sessions, FAQ support

4  Special events

4  Tele-marketing linked to Query management

4  Tele-research

4  Threaded discussions / Bulletin board services

4  Toll free facility, 3 digit and 4 digit dialing options

4  Question banking and Testing services

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